Fix your gut health for good with our unique 3-stage method, functional blood analysis and hybrid support system.

FAQ's

How much does the program cost?

We have a few different options depending on the level of support you need. Charley will run through the investment options on your initial consult only once we know if you are a good fit for the program and if we are confident we can help.

To provide a ballpark, the investment ranges between $1,997 - $5,997 AUD.

This mainly comes down to the duration of time required and whether you choose to pay in full or via payment plan.

How much will I need to spend on testing?

Most clients do not need to spend anything.

We cover the cost of your initial comprehensive blood test, and another comprehensive blood test every 6 months / 24 weeks.

At least 90% of our clients only need this due to the unique methods we use to interpret bloodwork, we are able to pick up things often missed by other practitioners.

This can save you thousands of dollars and countless hours.

Some clients choose to purchase a Microbiome Map Stool Test, which is optional but because we take no commissions can order this for you for 10% discount ($512 AUD at time of writing).

Some clients also choose to do an additional blood test at the 12 week mark, this is also optional and can be arranged for between $20-200 AUD.

We generally do not run other testing due to its low accuracy and cost:benefit ratio, however we can discuss this is if is something you would like to do.

How much will the supplements cost?

This varies quite a lot between individuals.

Our ethos with supplements is to keep them to the minimum necessary to achieve the desired or needed result to make it as cost effective and convenient as possible.

With that said, when healing the gut, there can be a higher need for supplements than there would be to simply maintain health.

The goal is to find the appropriate balance between the number of supplements and quality of supplements used, without compromising on the results you get.

We are also open to working with you individually to find this balance when needed.

We proudly do not take commissions on supplements or testing, which is rife in the industry and leads to bias and overprescription.

By looking at data, we have found that most clients fall between 8 and 13 supplements needed, with the cost being between $75-200 per week, with the average being $100 AUD.

Remember that this is short term, with the goal being to address the reason you need the supplement, and then taper back in time.

We use high quality supplements, but more affordable brands than Naturopaths and Functional Doctors, and compared side by side are on average 50% more affordable.

How long is the program?

When it comes to gut health, every journey is different so it is impossible to give a specific timeline without knowing more about you and where you are at.

We break our protocols down into three specific phases, and most clients need at least 24 weeks to achieve an optimal result and create sustainable changes that will stay with them long term.

We ask for a minimum commitment of 12 weeks so that we have time to make changes and see results, however we are transparent with the fact that some people may need longer than this.

Do I need blood test results to start?

No - if you do already have them then we can assess them on our initial consult, however if you would like us to arrange them for you we include this in the program, meaning it is of no extra cost to you and you don't need to see a doctor.

If you would like to get the testing done before working with us, this is the test Charley suggests: https://www.i-screen.com.au/tests/holistic-gut-health-blood-test

If you get this and do go ahead with working with us, we will reimburse you the cost of this test.

Who is this program NOT for?

We are quite specific in who we take on so we can ensure the highest level of service, success rate with results and have a valuable and connected community. This program is NOT for you if:

- You have a victim mentality, like to complain, put others down or believe nothing works for you.

- You have mental health challenges that will stop you from being able to follow the program effectively.

- You have a current eating disorder and will not be able to make changes to your diet or supplementation.

- You are vegan (as the program will involve consuming some animal based products)
- Those outside of Australia (unless you are happy to order your own testing and understand that you may not be able to attend the group calls live)

- Men (we can provide a suggestion for another coach who will be able to assist you)
- You are just looking for a supplement protocol and are not willing to address other factors that can contribute to poor gut health.

What does the program NOT include?

- Personalised meal plans: we believe in helping to educate you around how to eat so that you can create a long term change and continue getting healthier far into the future.

- Counselling: this is not our area of expertise and we are not equipped to support you with this. If you need counselling or therapy we suggest doing this alongside our program to optimize your results.

- Direct message access with Charley: Charley's time is spread across continued education, blood analysis, protocol creation, the Facebook community, the weekly Mastery calls, 1:1 calls, and many other tasks within the business and is not able and is therefore not able to respond to private messages, however you will have access to the team if you need to get a private message to him.

- Any excessive testing: we do not believe in making our clients spend excessive amounts of money on tests that are not validated or valuable. We have methods to pick up more information from a simple blood test and symptom analysis than most practitioners can pick up form $2,000 worth of testing. We only run additional tests when absolutely necessary and you agree that it is.

- Long term restrictive diets: we utilise short term restriction in diets to help you achieve your health goals, but aim to create as much flexibility and diversity in your diet as possible in the long run.

- Cookie cutter protocols: all of our protocols are completely tailored to you based on your bloodwork, symptoms, goals, history and what you can realistically commit to.

- Medical advice: we don't claim or pretend to be medical doctors, quite the opposite. We aim to optimise your health from all angles in a safe, effective way. This also means that we don't step out of our lane and provide advice around which medical procedures or medications you should or should not follow.

What will be involved?

On a week to week basis, all we ask from you is to attend one Mastery call per week for growth (60 mins), complete your Flight Check form for tracking progress (3-5 mins) and post your focus, questions and wins into our group for accountability (5-10 mins total).

Then all you need to do is to implement your protocol to ensure you get results. This may require adjustments to your lifestyle, diet, training and supplementation which will vary depending on the individual.

What is a Holistic Protocol?

A Holistic Protocol is our unique, structured plan that covers the most important elements necessary to attain optimal health and gut health. It recognises the body works as a whole and does not take an isolated approach. This is what we have developed and refined over the last 5 years working with hundreds of clients on their health.

It includes personalized recommendations around:

  • Eating practices

  • Lifestyle practices

  • Supplementation

  • Nutrition

  • Macronutrients

  • Training and movement

  • Hydration

  • Stress management

  • Sleep

  • And more, depending on what is most important for you.

How is this different to a Naturopath?

We have a different model to Naturopathy, as many of our clients come to us after not seeing the results they hoped for with Naturopaths previously.
Some of the main differences are:
- We do not work off a session-to-session basis. We offer constant support throughout the journey.
- We work online, so as you do not need to attend physical in person sessions which can be challenging logistically.

- We do not take commission on supplements or testing to reduce bias which is where most Naturopath make most of their income which can lead to over testing or prescribing.
- We have a community of like minded members on similar journey for you to connect with.
- We have a structured protocol laid out over up to 12 weeks at a time, it's not just "see how this goes for the next 4 weeks them come back and see me"

- We are able to use a wider variety of supplements that are more affordable to get better results at a lower cost to you.

- We have different ranges, patterns and systems to pick up things often missed by Naturopaths.
- Naturopaths are still educated through the conventional university education system which can be up to 15 years behind current research and heavily influenced by industry.

- You have access to not only your coach, but a team of coaches, support staff and members of the community.

- We place a high emphasis on education through our coaching calls and member only Gut Health Hub platform.


How soon can I expect to see results?

This varies dramatically between individuals. We have had clients see large improvements within days of starting the program (without even having their personalised protocol or taking any supplements) however some clients take longer to see changes depending on a variety of factors.

We suggest allowing yourself at least 12 weeks to see significant changes in symptoms, however most clients do see some shift within 4.

Our goal is always to get you some quick wins on the board as soon as possible, however complete resolution of your symptoms and achieving your goals can take time.

Often, gut health issues have been manifesting over many years or even decades, so we must recognise this to create realistic expectations.

It can take between 12 weeks and 2 years to heal your gut, which may sound like a long time but if we think about this from a big picture perspective is still a miracle within itself.

How is this different to a blood test from a doctor? My doctor has always said everything is 'normal'?

General practitioners use conventional ranges which are based on the averages of the normal population.

There is no standardisation, so these ranges can vary drastically between labs and doctors.

The normal population is not a great reflection of optimal health, with 2 in 3 people being overweight, 1 in 2 people having a chronic illness and generally healthy people get their blood tested less often than the sick or elderly.

The 'normal' ranges are incredibly broad, so often your labs will be normal unless they are very out.

Doctor are also not trained to look at bloodwork from a preventative or optimisation perspective.

Our optimal or functional ranges pull from a variety of studies, practitioners and sources on optimal outcomes, with less medical or pharmaceutical bias, we use a scale rather than black and white ranges and use correlations and patterns to look at blood work as a whole rather than in isolation.

How does the blood testing work?

It's quite simple.

If you already have a recent test that covers everything we need, we will use that.

Otherwise we will order this test for you, so you don't need to pay or see a doctor.

Then you simply go to a local pathology lab to have the blood drawn and we will be sent the results directly.

We then analyse it, put together your results and plan into a document we call a Holistic Protocol, and then run you through it, answer any questions and guide you through implementing it.

Is it group or 1:1?

We use a combination of both to provide the benefits of both.

Your blood analysis and protocol are 100% personalised to you, and you will have access to 1:1 support calls.

We also have a Weekly Check In to track your progress 1:1.

You have access to our support team for private messages when you need.

We have a close knit community to connect you with other members, and not only ask your questions and get fast, personalised answers but also see what else is being asked and learn from the other members.

This also adds another layer of accountability, and makes the journey less isolating.

We also have weekly small group calls (capped at 10) to give more in depth answers and support and live accountability.

We have found this to be the best of both worlds and creates a great experience for all personality types.

Is there a self-guided option?

Yes, although we generally don't recommend this.

The process is identical to our Coaching, however you will only receive 4 weeks support in our community.

You will not be able to access Charley or our team for any help outside of this period.

You will not get any follow up testing and we cannot guarantee your results.

Simply sign up to the Monthly package and cancel before any recurring payments are debited.

Is it for me? Can you help me?

Hopefully this page has provided clarity.

We do not claim to be able to help everyone, but we have a wide range of experience and out results speak for themselves.

If you are willing to show up and put in the work, anything is possible.

If you are unsure, you should book an initial consult before joining to have more clarity about what we do and if it will be a fit.

Is there a guarantee?

Yes, we have an industry leading double guarantee.

We have our 28 day love-it-or-leave-it, if at any point within the first 28 days of joining you don't love the program or are not happy with your plan, we will refund the remainder of your investment (excludes onboarding cost).

We also have our 24 week results guarantee, which guarantees that if you haven't seen significant improvements to your blood markers or symptoms by the completion of your protocol, we will pay for a Microbiome Map Stool Test valued at $550 + work with you for an additional 12 weeks without charge.

The conditions of this guarantee are simply coming to at least 12 Mastery Calls within 24 weeks, completing all your 1:1 check ins and adhering to your plan at 90% or higher.

What kind of support will I get?

We have multiple layers of support including 1:1 calls, small group calls, weekly check ins, direct message access to our team, unlimited Q&A in our community and 24:7 access to our educational platform.

When can I start?

If we have places open, you will be able to start immediately. We will guide you through the blood test process and will give you suggestions to work on in the meantime.

Please be aware that we receive more than 100 applications per month, and are limited in the number of people we can take on due to the level of service and guidance we strive to provide. This is not a cookie cutter program.

This means that often we are at capacity and will have a waiting list.

What softwares or apps will I need?

We use:
- Facebook for our community.

- Email and Facebook Messenger for communications

- Zoom for group and 1:1 calls

- A web based app for our client portal (so no softwares needed)

These will be the only pre-requisite softwares.

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